TITLE:
Impact of the Introduction of E-Payslips to Civil Servants in Developing Countries Based on the Utaut Model
AUTHORS:
Chikoyi Bwalya, Jackson Phiri
KEYWORDS:
E-Pay Slips, Employee Engagement, Performance Expectancy, Behavioral Intention, Facilitating Conditions, Social Influence
JOURNAL NAME:
Journal of Human Resource and Sustainability Studies,
Vol.12 No.2,
April
22,
2024
ABSTRACT: In the realm of modern governance, the adoption of technology stands as a pivotal endeavor to streamline operations, enhance service delivery, and promote efficiency. This study delves into the realm of electronic payslips (e-payslips) adoption within the health sector, focusing its lens on the Livingstone District Health Office in Zambia. Grounded in the theoretical frameworks of the Unified Theory of Acceptance and Use of Technology (UTAUT) and the Diffusion of Innovation Theory, this research endeavors to unearth the multifaceted factors influencing the embrace of e-payslips and to present an intricate framework that facilitates their increased adoption. Leveraging a rigorous quantitative survey methodology, the study extracts insights from a well-crafted sample comprising 100 respondents—a cross-section of the health workforce. The regression analysis reaffirmed the substantial influence of PE, EE, SI, and FC on BI towards e-pay slip adoption (R Square = 0.912). Each predictor variable exhibited a significant positive relationship with BI (p