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Memon, M. A., Sallaeh, R., Baharom, M. N. R., Nordin, S. M., & Ting, H. (2017). The Relationship between Training Satisfaction, Organisational Citizenship Behaviour, and Turnover Intention: A PLS-SEM Approach. Journal of Organizational Effectiveness: People and Performance, 4, 267-290.
https://doi.org/10.1108/JOEPP-03-2017-0025

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