TITLE:
The Role of Accountability and Islamic Work Ethics on the Relationship between Human Capital and Public Services Performance: The Case of Public Sector Organizations in Bahrain
AUTHORS:
Ebrahim Farhan Mubarak Busenan
KEYWORDS:
Human Capital, Public Services Performance, Accountability, Islamic Work Ethics
JOURNAL NAME:
Open Journal of Business and Management,
Vol.12 No.2,
March
29,
2024
ABSTRACT: The accountability of public sector employees is an important
issue in both developing and developed countries. The aspect of ethics among public
sector employees is at the core of professionalism, effectiveness and efficiency
of services delivery. This research examines the role of accountability as a moderating
variable and Islamic work ethics as a mediating variable in the relationship between
human capital and public services performance in the public sector organizations
of Bahrain. The lack of previous studies in this area is the main motivation to
undertake this study. The results of this research are that there is a positive, significant and direct relationship between human
capital, accountability and Islamic work ethics and public services performance.
The results also reveal that Islamic work ethics, as a mediating variable, has a
highly positive effect on the relationship between human capital and public services
performance at 35%. On the contrary, the effect of accountability, as the moderating
variable, on the relationship between human capital and public services performance
is not significant.