TITLE:
Research on Public Political Trust in Public Crisis Management in Laos
AUTHORS:
Sithileuxay Vatsalaphone
KEYWORDS:
Public Relations Crisis, Government Credibility, Crisis Management, Emergency Response Capability
JOURNAL NAME:
Open Journal of Social Sciences,
Vol.12 No.3,
March
13,
2024
ABSTRACT: The public’s trust in the government is related to
its legitimacy, social stability, and legal effectiveness. As an objective
result of the government’s administrative ability and an objective criterion
for the authority, democracy, and rule of law of government work, government
credibility also reflects the government’s service capacity to a certain
extent. In recent years, with the frequent occurrence of crises, many countries
have faced the dilemma of decreasing public trust in their governments. After
years of development, Laos has achieved good progress in politics, economy, and
society. However, in the current context of economic globalization,
increasingly complex social environment, and continuous deterioration of
natural environment, public crisis events
have changed from occasional occurrences to frequent occurrences, becoming an unavoidable problem for the Laotian
government in social management. “Crisis” includes both risks and opportunities. If the government can handle these crises well, it will also be an
effective way to enhance the government’s
image in the people’s hearts and enhance public trust in the government.
Based on the above, this article explores the issues of public behavior, public trust in the government, and the
reasons that lead to these problems, and proposes relevant suggestions
to enhance the credibility of the Lao government. I hope it can play a
promoting role in improving the ability of the Lao government to manage public
crises.