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Kallio, K. M., Kallio, T. J., & Grossi, G. (2017). Performance Measurement in Universities: Ambiguities in the Use of Quality versus Quantity in Performance Indicators. Public Money & Management, 37, 293-300.
https://doi.org/10.1080/09540962.2017.1295735

has been cited by the following article:

• TITLE: Effect of Operational Planning on Performance of Mobile Service Providers in Nigeria

  AUTHORS: Umar Abbas Ibrahim, Frank Uzochukwu Oli

  KEYWORDS: Operational Planning, Performance, Growth and Expansion

  JOURNAL NAME: Journal of Human Resource and Sustainability Studies, Vol.12 No.1, March 5, 2024

  ABSTRACT: The research aimed to examine the impact of operational planning on the performance of mobile service providers in Nigeria. Employing a survey research design, the study utilized a multistage sampling technique to gather primary data from a sample of 350 randomly chosen employees representing the workforce of the four major mobile network operators in Nigeria—MTN, Globacom, Airtel, and 9 Mobile—comprising the study’s target population. The analysis of the collected data involved the application of descriptive statistics and regression analysis. The findings from the regression analysis revealed a positive and statistically significant (p