TITLE:
The Impact of Artificial Intelligence on International Trade: Evidence from B2C Giant E-Commerce (Amazon, Alibaba, Shopify, eBay)
AUTHORS:
Md. Estiak Ibne Monjur, Abu Hurira Rifat, Md. Rasidul Islam, Md. Ratan Bhuiyan
KEYWORDS:
AI, Trade, B2C, E-Commerce, Amazon, Alibaba, Shopify, eBay, Customer Engagement, Recommendations, Customer Behavior, Improve Sales, Improve Listings, Logistics, Prediction, Customer Service
JOURNAL NAME:
Open Journal of Business and Management,
Vol.11 No.5,
September
21,
2023
ABSTRACT: This research paper aims to explore how major
e-commerce companies employ artificial intelligence (AI). We will examine the
impact of AI on their operations and customer service. Subsequently, in the
long run, we investigate how this can have broader implications for
international trade. Through this investigation, we aspire to gain insights
into the transformative effects of AI on global trade dynamics. Here’s our plan
for the paper: To begin, we will explore the essential parts of AI and how it
influences economic growth. Then in the future, we delve into the various ways
AI is utilized in the e- commerce industry.
After that, we will closely examine different examples like Amazon, Alibaba,
Shopify, and eBay to understand how AI is practically implemented and how it
affects these companies. Finally, we will try to look more closely at how the
use of artificial intelligence can bring about significant changes in
international trade and streamline business operations.