TITLE:
Functionality of Quality Improvement Teams in Primary Healthcare Facilities in Tanzania: Findings from Star Rating Assessment
AUTHORS:
Syabo Mwaisengela, Joseph Christopher Hokororo, Chrisogone Justine German, Erick Stephen Kinyenje, Radenta Paul Bahegwa, Talhiya Abdulhakim Yahya, Mohamed Ally Mohamed, Omary Abdallah Nassoro, Ruth Raymond Ngowi, Yohannes Silipamwambo Msigwa, Mbwana Martine Degeh, Laura Edward Marandu, Bush Nzagamba Lugoba, Edwin Cyprian Mkwama, Lilian Didas Lyakurwa, Alpha Emmanuel Cholobi, Michael Habtu, Grace Saguti, Yoti Zabuloni, Eliudi Saria Eliakimu
KEYWORDS:
Primary Health Care, Star Rating Assessment, Quality Improvement Teams, Work Improvement Teams, Tanzania
JOURNAL NAME:
Journal of Service Science and Management,
Vol.16 No.4,
July
31,
2023
ABSTRACT: Background: A
strong primary healthcare (PHC) system is essential for achieving universal health coverage (UHC). The
coronavirus disease 2019 (COVID-19) effects in health
systems have reminded us on the importance of strengthening PHC. Quality of
services is an integral component of UHC that requires strong governance and
leadership. This study aims to assess functionality of Quality Improvement Teams
(QITs) in PHC facilities in the context of Star Rating Assessment (SRA). Methods: This is a quantitative secondary data analysis using the
SRA re-assessment data collected in the fiscal year 2017/18. QITs functionality
was measured by desirable performance of four (4) indicators namely
availability of the QITs, regular meeting of QITs, quarterly meetings and
self-internal assessment conducted. The proportions were compared by using chi
square test. Prevalence ratios were estimated by multivariate Poisson regression
poisson regression model with 0.05 as a level of significance. Results: This study involved 5933 PHC facilities majority of which were dispensaries (87.6%), rural located
(78.3%) and public owned (77.2%). On average, 22.5% of QITs were functional.
Urban located health facilities were 13% more likely to have functional QITs
compared to rural located ones (APR = 1.13, p = 0.06), health facilities with satisfactory availability of human resource for
health were 29% more likely to have functional QITs (APR = 1.29, P P nality whereby health centers were 35% more
likely to have functional QITs (p = 0.21)
while dispensaries were 20% less likely to have functional QITs compared
to district hospitals (p = 0.35). Conclusions: Non functionality of QITs is a challenge in PHC facilities in Tanzania.
The challenge is more pronounced in rural located PHC facilities. Measures are
to be taken to enhance QITs functionality in these facilities.