TITLE:
Public Policy and Technology Decisions’ Ripple Effect—A View from Entailed End Users’ Position
AUTHORS:
Victoria E. Erosa
KEYWORDS:
Technology Ripple Effect, Technology’ Operational Knowhow Transmission Process, Technological Change, Technology Based Education
JOURNAL NAME:
American Journal of Industrial and Business Management,
Vol.13 No.6,
June
30,
2023
ABSTRACT: This paper displays major results of a research
project undertaken in a single country unit to address the relevance of the implementation
process of a given Technology-based initiative derived from a Public Policy set
at an unforeseen event environment, on social needs’ attendance. Being a topic
of key interest for its time, immersed in a Technology Rippling Effect
atmosphere, attention is centered first, in the last wave of Technology Ripple
Effect’ reactions, visible as attitudes at individual level when entailed on
the implementation of a political action powered by Technology, and second, in
their derived effects’ back over the Public
Mandate that activates them. Technology
Based-Education Provision Services’ process shaped and compelled by two years
World Health-lockout period, turn to be instrumental as study setting to
address the characteristics of the delicate tension between Technology and
their individual End Users, which come to the surface as political action powered by Technology implies a foremost social structural transformation.
Based on Grounded Theory processes, supported by data generated through an
Observational Study, analysis’ results reveal individual polarized attitudinal response to Technological
stimuli, produced in divergent and paradoxical contexts, rising a red sign
identified as Public Policy effects on social benefit goals and public
expenditure being, both of them, challenges to attend when enabling massive
Technology Change and Technology Utilization strategies are defined. Featuring
a Theory formulation’ Logic Diagram, these findings may be a valuable input for
Public and Corporate decisions related to conditions of massive Technology’
Operational Knowhow Processes Transmission, such as the ones required to
operate public E-Government processes and on line Taxation duties procedures, as well as in the private arena for Global Supply Chain integration and/or to
incentivize commercial paradigms’ change as in the case of E-Commerce
and B2B’ expansion models.