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Dahlberg, T. and Mallat, N. (2002) Mobile Payment Service Development—Managerial Implications of Consumer Value Perceptions. Proceedings of the 10th European Conference on Information Systems, Information Systems and the Future of the Digital Economy, ECIS 2002, Gdansk, 6-8 June 2002.

has been cited by the following article:

• TITLE: Drivers of Mobile Payment Acceptance: The Impact of Network Externalities in Nigeria

  AUTHORS: Qasim M. Ajao, Olukotun Oludamilare, Lanre Sadeeq

  KEYWORDS: Smartphones, Network Externalities, Mobile Payment Acceptance, Emerging Technology, UTAUT, Empirical Study, Nigeria, Africa

  JOURNAL NAME: Open Access Library Journal, Vol.10 No.6, June 16, 2023

  ABSTRACT: The rising popularity of mobile payments can be attributed to the widespread use of smartphones and their applications. Despite its potential to simplify our lives, its adoption in African countries has been limited. This paper aims to enhance our understanding of the critical factors that influence the acceptance of mobile payments in Nigeria by exploring the impact of “network externalities” in addition to conventional technology acceptance factors. It posits that performance expectancy, effort expectancy, social influence, trust, and network externality are the key drivers of mobile payment acceptance. The research findings indicate that while traditional drivers still have an impact on customers’ willingness to adopt mobile payment, network externalities have the strongest influence. The paper provides recommendations for future research, although the results did not support the impact of effort expectancy.