TITLE:
The Effects of Information Communication Technology on Administrative Efficiency of Tamale Technical University
AUTHORS:
Abdul-Razak Abubakari, Mohammed Inusah, Abdul-Aziz Abdulai
KEYWORDS:
Information Communication Technology, Administrative, Efficiency, Organisation, Tamale Technical University
JOURNAL NAME:
American Journal of Industrial and Business Management,
Vol.13 No.5,
May
29,
2023
ABSTRACT: The aim of the study was to assess the effect of Information
Communication Technology (ICT) on administrative efficiency using the Tamale
Technical University (TaTU) as a study area.
A descriptive quantitative design was adopted. The total population was
stratified into teaching and non-teaching and samples were drawn from each
stratum by the method of purposive sampling and a total of 214 respondents were
arrived and used for this study. Structured questionnaire was used in
collecting data. The study found that TaTU
has deployed ICT in administrative functions to some extent even though
the ICT logistics are still not available in offices for the administrative
functions. The deployment of ICT at the administrative functions improves
efficiency and effectiveness. The study however revealed: the lack of human
resource management software as well as antivirus software; the lack of proper
maintenance; inadequate budget allocations; lack of in-service trainings; using
different brands of ICT logistics; and unstable internet connections are the
challenges bedeviling the ICT deployment in the University. Standardized brands
of modern ICT facilities need to be provided together with reliable internet
facilities at all times to avoid unnecessary interruptions which affect
efficiency. The maintenance culture of the ICT logistics should also be
improved and training of in-service personnel on the usage of the ICT
facilities to help ensure their efficient utilization in the University.