TITLE:
Knowledge and Attitude of Salesmen in Nigeria towards Telemedicine
AUTHORS:
Emmanuel Chinedum Ogu, Modesta Ifeoma Mbah
KEYWORDS:
Attitude, Companies, Healthcare, Knowledge, Salesmen, Telemedicine
JOURNAL NAME:
Journal of Biosciences and Medicines,
Vol.11 No.5,
May
24,
2023
ABSTRACT: Need for prompt access to healthcare led to this cross-sectional study aimed to determine the knowledge and attitude of Sales men in Nigeria. It involved 362 Salesmen from some selected big companies in three states (Taraba, Benue and Adamawa) and Abuja. An electronic survey prepared using Google Form was used to collect information through social media such as WhatsApp. The research tool was validated by three experts in public health and the reliability test was done using Cronbach Alpha and a 0.7 co-efficient was obtained. The findings from the study revealed that 98.1% respondents have heard about telemedicine while 98.1% agreed that mobile health can help especially during emergency. However, 97.2% knew telemedicine involves Live consultation and interactive sessions from a distance. Nevertheless, 95.9% knew telemedicine makes it possible for one to access clinical services from a distance while 93.4% were aware that telemedicine has provision for storage and forwarding, 82.9% knew telemedicine makes it possible for one to easily reach medical specialists. On their attitudes towards telemedicine, 49.7% and 49.4% of the respondents strongly agreed and agreed respectively that telemedicine makes it easier for one to reach his doctor while 42% and 49.4% agreed and strongly agreed that telemedicine helps to curb the spread of infection. However, 47% and 49.7% respectively agreed and strongly agreed that telemedicine enables one to receive medical attention even at odd hours or while in remote villages. Meanwhile, 42% and 49.4% respectively agreed and strongly agreed that telemedicine reduces cost. Also, 44.2% and 51.9% of the respondents respectively agreed and strongly agreed that telemedicine offers appropriate medical follow-up. Nevertheless, 43.6% of the respondents agreed while 52.8% strongly agreed that telemedicine offers medical attention while one is in the comfort of his home. Finally, 45% and 47% of the participants respectively agreed and strongly agreed that with telemedicine one does not need to waste a whole day of work just to receive medical attention. In conclusion, the knowledge of telemedicine was high (82.9%) among the Salesmen while the attitude reflected high (93.6%) acceptance. Therefore, there is a need to introduce the use of telemedicine Apps to the Salesmen and also subsidize the applications.