TITLE:
Quality and Safety in the Phlebotomy Units of Medical Structures in Lubumbashi
AUTHORS:
Eric Kasamba Ilunga, Athy Kalumba Kambote, Philomene Katende Masanka, Emmanuel Prosper Malangu Mposhy
KEYWORDS:
Phlebotomy, Quality, Security
JOURNAL NAME:
Open Access Library Journal,
Vol.10 No.4,
April
24,
2023
ABSTRACT: A correct pre-analytical phase procedure is essential to obtain an adequate sample, unfortunately this phase is littered with many errors and risks. It is within this framework that we carried out a survey in the laboratories of the city of Lubumbashi, Likasi and Kolwezi in the Democratic Republic of Congo and this by a questionnaire imposed on the heads of the laboratories. 3588 responses were validated and analyzed. Our results showed that the first line of the health level is more represented by Health Centers (CS), followed by Polyclinics, Reference Health Centers (CRS) and Hospitals Reference Generals (RGH). We have observed variations in the implementation of the reference standards on good sampling practice both in terms of general organization and in terms of risk management, for the staff and for the patient. What requires training, the establishment of a quality management system in phlebotomy units.