TITLE:
Impact of Artificial Intelligence on Supply Chain Management Performance
AUTHORS:
Baha M. Mohsen
KEYWORDS:
Artificial Intelligence, Supply Chain Management, Performance, Scopus Database
JOURNAL NAME:
Journal of Service Science and Management,
Vol.16 No.1,
February
28,
2023
ABSTRACT: Artificial
Intelligence (AI) has the potential to revolutionize various aspects of
business operations. AI can
be used to analyze data and make predictions about demand, optimize logistics
and transportation routes, and identify inefficiencies in the supply chain.
This can lead to improved responsiveness to changes in demand, reduced lead
times, and lower costs. This paper reviews and analyzes the applications of AI
in supply chain management (SCM)
using the Scopus
database. The objective is to address the current research gap of AI’s impact on
the performance of SCM, determining the AI techniques that can enhance the
performance of SCM, the SCM subfields that have high potential to be enhanced
by AI, the impact of AI application on the performance of SCM, and how the
performance can be described in agile-lean perspective. Scopus database was utilized to outline and identify the active
countries/regions in the field of AI impact on SCM performance, subject area, and type of documents.