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Kashif, M., Sarada, A., Thurasamy, R., Cornelius, N., & Barton, H. (2017). Customer Aggression and Organizational Turnover among Service Employees: The Moderating Role of Distributive Justice and Organizational Pride. Personnel Review, 46, 1672-1688.
https://doi.org/10.1108/PR-06-2016-0145

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