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Paim, R., & Flexa, R. (2011). Process Governance: Definitions and Framework, Part 1 (pp. 1-9). Enjourney.
https://www.bptrends.com/publicationfiles/11-01-2011-ART-Process%20Governance-Def%20&%20Framework-Paim-Flexa%20reviewed%20v1.pdf

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