TITLE:
Management of Psychosocial Risks in the Higher Schools of the University of Douala-Cameroon
AUTHORS:
Séverin Mbog Mbog, Tania Mboute Nzekou, Dieudonné Adiogo, Dieudonné Bitondo
KEYWORDS:
Psychosocial Risks, Stress, Violence, Health and Safety
JOURNAL NAME:
Open Journal of Social Sciences,
Vol.10 No.12,
November
14,
2022
ABSTRACT: Psychosocial risks have negative effects on the health and safety of
people and on the performance of companies. This is also the case at the
University of Douala where several unfavorable working conditions were
recorded, which testifies to the importance of psychosocial risk management.
This research aims to contribute to the improvement of working conditions,
health and safety through the management of psychosocial risks at the
University of Douala. To achieve this objective, we have had recourse to 4
specific objectives, namely: To make a diagnosis of psychosocial risk factors,
to analyze the risks during the course periods as well as the potential causes
related to psychosocial risks and to propose an action plan for the
implementation of some critical actions. In order to achieve the established
objectives, we used a questionnaire divided into 6 parties and then
administered to a sample of people from the University of Douala, the data
collected was analyzed using Excel software showing the significant factors
linked to the differences. Observed. Then we made an analysis of the dangerous
situations and possible dangers during the course periods and then an
identification of the potential causes of psychosocial risks using the 5M
method. Some of the identified causes were further analyzed using the fault tree.
Finally, we used the QQOQCCP questioning tool to establish our improvement
plans and we implemented some critical actions. Overall, the results suggest
that the University of Douala needs to do a lot more to improve working
conditions. The results also reveal that the deviations observed during the
initial diagnosis and analysis of dangerous situations in these schools are potential
causes of the occurrence of psychosocial risks. The measures that were proposed
in the established action plan have been implemented and are being followed up.