TITLE:
A Study on Hospital Supply Chain Management
AUTHORS:
Md. Mamun Habib, Farzana Chowdhury, Seeratus Sabah, Diganta Debnath
KEYWORDS:
Hospital Supply Chain Management, Integrated Hospital Supply Chain Management, Private Hospitals, HSCM
JOURNAL NAME:
American Journal of Industrial and Business Management,
Vol.12 No.5,
May
12,
2022
ABSTRACT: The concept of Supply Chain Management which is traditionally applicable
to manufacturing industry can also improve the overall operations of service
industry, especially the healthcare industry. In order to get a more
comprehensive understanding of hospital supply chain management and to identify
the major players and their roles, this study looks into the supply chain
process and the major players of the hospital supply chain in private hospitals
in Bangladesh. The study initially focuses on exploring the existing literature
on hospital supply chain management and subsequently, analyzes the
effectiveness of the hospital supply chain process focusing on the key
suppliers of the hospital industry. This
research is a descriptive study, based on primary and secondary data.
Primary data was collected through semi-structured questionnaire and in-depth
interviews from respondents from several private hospitals in Bangladesh. The
researchers have proposed a conceptual framework depicting a holistic view of
Hospital Supply Chain Management and then an Integrated Private Hospital Supply
Chain Management (IPHSCM) model was developed. The result of the study
illustrates the efficiency of this chain is quite satisfactory. The study thus
provides a comprehensive idea about the current supply chain process of private
hospitals in Bangladesh. In addition, the study helps to identify the sectors
where the concepts of supply chain can be applied in order to improve their
operational excellence. This study has also created scopes of further studies
on service supply chain management, more specifically hospital supply chain
management. However, this study was limited to only private hospitals in
Bangladesh. Further research can be done in this sector using the IPHSCM model
developed by the researchers.