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Davis, J. H., Schoorman, F. D., Mayer, R. C., & Tan, H. H. (2000). The Trusted General Manager and Business Unit Performance: Empirical Evidence of a Competitive Advantage. Strategic Management Journal, 21, 563-576.
https://doi.org/10.1002/(SICI)1097-0266(200005)21:5%3C563::AID-SMJ99%3E3.0.CO;2-0

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