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Mikolajczak, M., Menil, C., & Luminet, O. (2007). Explaining the Protective Effect of Trait Emotional Intelligence Regarding Occupational Stress: Exploration of Emotional Labour Processes. Journal of Research in Personality, 41, 1107-1117.
https://doi.org/10.1016/j.jrp.2007.01.003

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