TITLE:
Adoption of Financial NICTs in the SMEs of Bukavu in the DR Congo: What Perspective?
AUTHORS:
Alain Mukamba Mulungula, Frederic Nimubona, Vwima Ngezirabona Stany
KEYWORDS:
Adoption, Financial, NICTs, SMEs, Bukavu-RDC and Perspective
JOURNAL NAME:
Open Journal of Business and Management,
Vol.10 No.2,
March
22,
2022
ABSTRACT: Access to information and communication technologies ensures the performance of SME, their competitiveness by allowing
them to be resilient to competition. This article focuses on the
analysis of the factors adoption of financial NICT by SME in the city of Bukavu
in DR Congo. We analyze the variables that drive SME in Bukavu to adopt
financial NICT. This study is based on 130 SME (all’s categories) selected in
the city of Bukavu. The results obtained show that the adoption of financial
NICT by SMEs in the city of Bukavu is explained by the organizational culture,
competitive pressure, the relationship with partners and the lack of resources.
In addition, the results of the confirmatory factor analysis and structural
equations showed that the index of financial NICT adoption for SMEs in the city
of Bukavu is 73.4% and revealed that the model is good and reliable with a α = 0.745 > 0.7.