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Sarmah, H. K., Hazarika, B. B., & Choudhury, G. (2013). An Investigation on Effect of Bias on Determination of Sample Size on the Basis of Data Related to the Students of Schools of Guwahati. International Journal of Applied Mathematics & Statistical Sciences, 2, 33-48.

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• TITLE: The Factors Affecting the Adoption of e-PACRA Services through the Government Service Bus

  AUTHORS: Gift Kozo Mwinga, Jackson Phiri

  KEYWORDS: e-PACRA, Government Service Bus, UTAUT Model

  JOURNAL NAME: Open Journal of Business and Management, Vol.10 No.1, January 27, 2022

  ABSTRACT: The study was conducted to establish the factors affecting the adoption of e-PACRA services through the Government Service Bus. The UTAUT model was used as the conceptual framework to generate five hypotheses and the survey questionnaires which were analyzed after data collection and findings. The study assessed challenges of e-PACRA services on the Government Service Bus under the Smart Zambia Institute in order to ascertain and identify whether adoption of electronic services was affected by the five constructs of the UTAUT Model. The Cochrane’s Formula was used to derive the sample size of 132. The survey location for the study was Lusaka City in Zambia. Both qualitative and quantitative data were collected from respondents at a 100% response using the structured questionnaire. The output of the data was analyzed by SPSS and the ANOVA test was used to determine the relationship between variables. Three out of the 5 hypotheses were accepted as they showed a statistical relationship between the variables. The measure of the p-value was at ≤0.05.