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Metcalf, H., & Rolfe, H. (2011). Barriers to Employers in Developing Lesbian, Gay, Bisexual Ad Transgender-Friendly Workplaces. National Institute of Economic and Social Research.
http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.231.3633&rep=rep1&type=pdf

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