TITLE:
What Accounts for International Student Satisfaction in China—An Exploratory Study Based on Fuzzy AHP Approach
AUTHORS:
Ling Lin, Yin Luo
KEYWORDS:
Iinternational Student Satisfaction, AHP, Fuzzy Comprehensive Evaluation
JOURNAL NAME:
Open Access Library Journal,
Vol.8 No.10,
October
29,
2021
ABSTRACT: China has been recruiting an increasing number of international students. Satisfaction has been held as a significant indicator of education quality, thus international student satisfaction evaluation is considered as a major means to improve education quality. In this study, a framework for evaluating international student satisfaction is constructed based on fuzzy AHP (analytical hierarchy process) in terms of student satisfaction research findings. The study finds that international students are generally happy about their higher education in China; curriculum design and service quality particularly information technology infrastructure have been emphasized as the most influential factors.