TITLE:
The Impact of Perceived Organizational Politics and Workplace Incivility on Emotional Exhaustion: A Study of Middle Level Employees in the Apparel Sector, Western Province, Sri Lanka
AUTHORS:
Weragama Arachchillage Nayani Madhumali Senarathna, Subasingha Mudiyanselage Dinethi Yasodara Jayarathna
KEYWORDS:
Emotional Exhaustion, Perceived Organizational Politics, Workplace Incivility
JOURNAL NAME:
Open Journal of Business and Management,
Vol.9 No.5,
September
2,
2021
ABSTRACT: The main purpose of this study was to investigate whether there is a
significant impact of perceived organizational politics on emotional exhaustion
in the apparel sector of the middle-level employees in the Apparel sector,
western province, Sri Lanka. There were very few studies conducted to investigate
this, and further, the study examines the mediating effect of workplace
incivility on the impact of perceived organizational politics on emotional
exhaustion. This is a cross-sectional descriptive research in nature. A
standard questionnaire was used to collect primary data through a Google form
from 115 respondents. The respondents were professionals working in the apparel
sector, selected from few private sector organizations in Sri Lanka.
Descriptive statistics, simple and multiple regression analysis was used to
analyze the data. Findings revealed that perceived organizational politics was
a reason for the emotional exhaustion of the middle-level employees in the
apparel sector, and this impact increased by the mediator, workplace incivility.
However, the findings revealed that the perceived organizational politics and
workplace incivility highly affect the employees’ emotional exhaustion
(Positive impact), which will be a critical problem in the future.
Organizations should use mechanisms to reduce the effect.