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Chou, H. K., Lin, I. C., Woung, L. C., & Tsai, M. T. (2012). Engagement in E-Learning Opportunities: An Empirical Study on Patient Education Using Expectation Confirmation Theory. Journal of Medical Systems, 36, 1697-1706.
https://doi.org/10.1007/s10916-010-9630-9

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