Article citationsMore>>

Khantimirov, D., Karande, K., & Ford, J. (2020). Dissatisfaction after Service Failures as a Realized Transaction Risk: Customer Opportunism as a Function of External and Internal Rewards. Journal of Retailing and Consumer Services, 52, Article ID: 101896.
https://doi.org/10.1016/j.jretconser.2019.101896

has been cited by the following article:

SCIRP Newsletter
Copyright © 2006-2026 Scientific Research Publishing Inc. All Rights Reserved.
Top