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Steindel, S.J. and Novis, D.A. (1999) Using Outlier Events to Monitor Test Turnaround Time. A College of American Pathologist Q-Probe Study in 496 Laboratories. Archives of Pathology & Laboratory Medicine, 123, 607-614.
https://doi.org/10.5858/1999-123-0607-UOETMT

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