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Cummings, L. L., & Bromiley, R. (1996). Organizational Trust Inventory (OTI): Development and Validation. In R. M. Kramer, & T. R. Tyler (Eds.), Trust in Organizations: Frontiers of Theory and Research (pp. 261-287). Thousand Oaks, CA: SAGE Publications.
https://doi.org/10.1037/t01717-000

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