TITLE:
Influence of Three Dimensions of Intellectual Capital on Relationship Performance of University Lecturers: A Case of Universities in Henan Province, China
AUTHORS:
Bin Zhang, Wasin Phromphitakkul
KEYWORDS:
Intellectual Capital, Human Capital, Structural Capital, Relational Capital, University Lecturers, Relationship Performance
JOURNAL NAME:
Journal of Service Science and Management,
Vol.14 No.3,
June
25,
2021
ABSTRACT: Intellectual capital plays an important role in promoting the development of the universities. Individual lecturers are in an organizational environment, and their behavior is affected by the organizational environment. Therefore, the relationship between intellectual capital and relationship performance of university lecturers is an important research topic. This thesis used quantitative research methods, taking university lecturers in Henan Province as an example, and found that three dimensions of intellectual capital, human capital, structural capital and relational capital, have a significant positive impact on the relationship performance of university lecturers.