TITLE:
The Relationship between the Conflicts and the Conflict Management Styles of Police Officers in the Philippines
AUTHORS:
Xyra Rose A. Galman, Sheena Mai A. Galman, Jocelyn B. Cruz, Mercedes D. Santos
KEYWORDS:
Conflict, Conflict Management Styles, Controversy, Conceptual, Conflict of Interest
JOURNAL NAME:
Open Access Library Journal,
Vol.8 No.6,
June
9,
2021
ABSTRACT: This study analyzed the relationship between the conflicts encountered by the Police Non-Commissioned Officers (PNCO) and Police Commissioned Officers (PCOs) in a province in the Philippines and the conflict management styles of the latter. The descriptive-correlation research design was used in this study involving 153 PNCOs and 24 PCOs as respondents. The conflicts were categorized as Controversy, Conceptual, and Conflict of Interest. On the other hand, the management styles were compromise, competition, and collaboration. Based on the results of the study, the management style of the respondents based on the given situations of conflict resulted in the following: PCOs employed competition in resolving controversies while they used compromise in resolving conceptual conflicts and conflict of interest. The conflicts encountered were significantly correlated with the management style of the respondents in different situations of conflict such as controversy, conceptual, and conflict of interest.