Article citationsMore>>

Ofori-Attah, H.E.B. (2012) The Effects of Slow Claims Settlement on the Sales and Marketing of Insurance Products; a Case Study of Enterprise Insurance Co. Ltd. (Eic)—Takoradi Branch. An M.Sc. Thesis, Institute of Distance Learning, Kwame Nkrumah University of Science and Technology, Kumasi.

has been cited by the following article:

• TITLE: Performance Evaluation of Motor Insurance Companies: Panel Data Evidence from Nigeria

  AUTHORS: G. U. Ugwuanyim, D. E. Onwuegbuchunam, D. C. Bartholomew, C. C. Anikpe

  KEYWORDS: Motor Insurance, Premium Earned, Claims Settlement, Managerial and Tech-nological Performance, Fixed Effects Regression

  JOURNAL NAME: Journal of Transportation Technologies, Vol.11 No.3, May 19, 2021

  ABSTRACT: This paper evaluated performance of motor insurance companies in Nigeria. The objectives were to determine the following: 1) significant effects of claims settlements on motor insurance firms’ earned premium; 2) differences in managerial/technological capabilities among the companies and 3) effects of policy (or time effect) on insurance firms’ output within the study period. Panel data obtained for this study comprised operational data on premium earned and direct claims settlement by these companies over a period of six (6) years. Using panel data statistical models, we found that direct claims settlement negatively affected insurance companies’ earned premium. Also, significant differences in technological and managerial capabilities were found to exist among the companies, though only one company exhibited this heterogeneity. Besides, there were no policy impacts (or time effect) on vehicle insurance firms’ output in the study period. Policy implications of the results were discussed.