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Meyer von Wolff, R., Hobert, S., & Schumann, M. (2019). How May I Help You? State of the Art and Open Research Questions for Chatbots at the Digital Workplace. Proceedings of the 52nd Hawaii International Conference on System Sciences, Maui, 8-11 January, 95-104. https://doi.org/10.24251/HICSS.2019.013

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