TITLE:
Registered Nurses’ Perceptions of Factors Contributing to Trust-Based Public Management
AUTHORS:
Bibi Estev, Ami Hommel
KEYWORDS:
Leadership, New Public Management, Organization, Registered nurses, Trust Based Public Management
JOURNAL NAME:
Open Journal of Nursing,
Vol.10 No.11,
November
30,
2020
ABSTRACT: Aim: The aim of this study was to illuminate registered nurses’ (RNs) perceptions of Trust-Based Public Management (TBPM) in Swedish health care. Design: This study follows a phenomenografic approach guided by Ference Marton’s philosophy. Methods: Semi-structured interviews were used to identify variations in RNs’ perceptions of TBPM. Between February and April 2019, 24 RNs from five Swedish public healthcare departments participated in the study. Results: The results show that none of the participants had previously heard about the work of the Swedish Delegation for TBPM. The study revealed perceptions those politicians and managers were absent from the workplace, that power had been displaced to HR, and that perceptions of trust in the leadership and of working to guidelines varied. Perceptions varied between RNs employed by the municipalities and by the hospitals concerning administration, the time allotted for work, cooperation, and education.