TITLE:
The Impact of Human Resource Management (HRM) Practices on Graduate Volunteer Performance: A Case Study of Microfinance Institutions in Cameroon
AUTHORS:
Akwi Helene Fomude, Shao Kang, Linda Abangbila, Sherif Abdul Ganiyu, Ngoe Mukete, Megan Emfosi Meena
KEYWORDS:
HRM Practices, Volunteering Service, Graduate Volunteers, Organizational Performance, Cameroon
JOURNAL NAME:
Open Journal of Business and Management,
Vol.8 No.5,
September
16,
2020
ABSTRACT: With the present expansion of the global market and
its related factors, most organizations are faced with the challenge of
ensuring their business processes are efficient and well performing. The implication of this expansion is that managers
will have to recruit highly skilled personnel to bridge the gap caused by this
globalization by investing more human resources to strategically put the
organization in a competitive lead. This study is aimed at analyzing the impact
of HRM practices on graduate volunteer performance, a case study of
Microfinance institutions in Cameroon. This study presents an overview of how
the said HRM practices (performance appraisal, training & development and motivation & compensation) could
improve or have an impact on the performance of graduate volunteers in an
organization, in order for them to eventually achieve their goals and
objectives as graduate volunteers while conveying beneficial outcome for both
volunteers and the organization thereby enhancing performance. We used a
closed-ended questionnaire for our data collection and IBM SPSS 25.0 was used
for the analysis. A total of 240 questionnaires were used for the analysis. The
results revealed that motivation &
compensation have a greater impact on graduate volunteer performance with a significant
beta (β) coefficient of 0.388. The
analysis also revealed that all variables
in the model are significantly moderated positively. Further analysis shows that the independent variables (performance
appraisal, training & development and motivation & compensation) are significant predictors of the dependent variable
(graduate volunteer performance). This research work adds to the already
existing literature in human resource management studies and can be used as a
framework for evaluating the performance of employees, volunteers and the company in the long term and also help
organizations to select and implement appropriate HRM practices to enable
graduate volunteers to achieve their
objectives. Future research may involve extending the scope of the study and
also increasing the number of variables under the human resource management
practices.