TITLE:
Relationship of Job Satisfaction with Perceived Organizational Support and Quality of Care among Saudi Nurses
AUTHORS:
Salha M. Assiri, Shehata F. Shehata, Maha M. Assiri
KEYWORDS:
Organizational Support, Job Satisfaction, Quality of Care, Nurses, Performance, Relations
JOURNAL NAME:
Health,
Vol.12 No.7,
July
22,
2020
ABSTRACT: Background: Both, job satisfaction with quality of provided health care is considered the main issue which directly influences the health care field because if nurses do not give the quality care to their patients then the patient dissatisfaction increased. Job satisfaction is defined as the extent of workers’ contentedness with their job, either they like the job or individual aspects or facets of jobs, such as type of work or regulation. Objective: To assess nurses’ job satisfaction and perceived organizational support with their effect on quality of provided health care in Saudi Arabia. Methods: Nurses in Saudi Arabia governmental hospitals during the period from 1st March to 30th April 2020 were invited and consecutively included. Data were collected using online questionnaire. Results: The study included 355 nurses with their ages ranged from 25 to 55 years old. Females were 216 (60.8%) of the total participants. Exact of 267 (75.2%) nurses reported that they like the type of work they do, 245 (69%) provided with satisfactory equipment to accomplish my task. There was a significant relation between organizational support and job satisfaction with their effect on quality of care. Conclusion: Organizational support positively affected nonsatisfaction which in turn positively affected quality of delivered care.