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Van Dijk, E., Van Kleef, G. A., Steinel, W., & Van Beest, I. (2008). A Social Functional Approach to Emotions in Bargaining: When Communicating Anger Pays and When It Backfires. Journal of Personality and Social Psychology, 94, 600-614.
https://doi.org/10.1037/0022-3514.94.4.600

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