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Thompson, L. L., Nadler, J., & Kim, P. H. (1999). Some Like It Hot: The Case for the Emotional Negotiator. In L. L. Thompson, J. M. Levine, & D. M. Messick (Eds.), Shared Cognition in Organizations: The Management of Knowledge (pp. 139-161). Mahwah, NJ: Erlbaum. https://doi.org/10.4324/9781410603227-7

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