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Lelieveld, G., Van Dijk, E., Van Beest, I., Steinel, W., & Van Kleef, G. (2011). Disappointed in You, Angry about Your Offer: Distinct Negative Emotions Induce Concessions via Different Mechanisms. Journal of Experimental Social Psychology, 47, 635-641.
https://doi.org/10.1016/j.jesp.2010.12.015

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