TITLE:
District Education Offices Empowerment as a Learning Organization: Indicators of Change Management
AUTHORS:
Nurul Sahadila Abd Rani, Mohd Izham Mohd Hamzah, Azlin Norhaini Mansor
KEYWORDS:
Empowerment, Change Management, Indicators of Change, District Education Office, Malaysia
JOURNAL NAME:
Creative Education,
Vol.10 No.12,
November
29,
2019
ABSTRACT: The purpose of this study is to determine the level of change management indicators in the context of empowering the District Education Office (DEO) and to explore whether indicators of implementation of change management in the context of the process of empowering the DEOs. This study uses an explanatory sequential design approach. A total of 103 Head of District Education Officers (HDEO) from all over Malaysia were randomly selected as survey respondents and seven interview participants. Data were analyzed usingSPSS software version 2.2. Meanwhile, qualitative research using semi-struc-tured interviews involved seven people, five HDEO and two Program Managers. Informants were selected using objective sampling and snowball sampling. Data were analyzed using Nvivo 11 software to construct the themesstudied. The findings show that the level of empowerment in the DistrictEducation Office as a whole is very high with a mean score of 4.70. The theme findings for indicators of change management implementation in the context of empowering DEO include six key themes namely roles and responsibilities (Head of Education Officer, Program Manager, SIPartners+ and SISC+),performance dialog, provision management, Key Performance Indicators(KPIs), dashboards and Ratings DEO excellence. This study is important to District Education Officers, Deputy District Education Officers and all officials including SIPartners+ and SISC+ as indicators are preliminary interventions todetect any issues or issues that may arise during implementation of thechange program. Therefore, through these change indicators can be a guide to ensure that changes are made in accordance with DTP’s plans and goals.