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Slater, S.F. and Narver, J.C. (1998) Research Notes and Communications Customer-Led and Market-Oriented: Let’s Not Confuse the Two. Strategic Management Journal, 19, 1001-1006.
https://doi.org/10.1002/(SICI)1097-0266(199810)19:10<1001::AID-SMJ996>3.0.CO;2-4

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