TITLE:
Aircraft Spares Supply Chain Management for the Aviation Industry in Zambia Based on the Supply Chain Operations Reference (SCOR) Model
AUTHORS:
Danny Milambo, Jackson Phiri
KEYWORDS:
Aircraft Spares, Enterprise Resource Planning, Aviation Industry, Supply Chain Management, Supply Chain Operations Reference (SCOR) Model
JOURNAL NAME:
Open Journal of Business and Management,
Vol.7 No.3,
July
5,
2019
ABSTRACT: This research articulates the challenges faced in the Supply Chain Management
(SCM) of aircraft spares in the Zambian Aviation Industry. The study was
conducted in Lusaka, Zambia. It was discovered that some of the challenges
faced in SCM were due to unreliable lead times, non-adherence to service level
agreements between buyers and suppliers and the unavailability of local players
in the industry among others. The sample size was purposively selected from the
aviation industry in Zambia. Data were collected
from one hundred respondents from public and private institutions in the
Aviation sector which was later analysed using descriptive statistics. Based on
the findings, it was concluded that the Supply Chain Operations Reference (SCOR)
Model can be adopted to eliminate delays in procurement and delivery of spare
parts and solve many other challenges found in the aviation industry in the Country.
This can be ironed out using the model’s five management practices of plan,
source, make, deliver and return. The model structure also provides four major
components (People, Practices, Processes and Performance) to assess the status
of any given situation. These elements ensure a smooth supply chain for
products as they incorporate demand management, inventory management, and
freight management among others. The study recommended the need to employ
Enterprise Resource Planning for supplier-vendor management and the need to
adhere to service level agreements. Furthermore, it stressed on the need to use
supply chain techniques in improving efficiency in the SCM function to reduce
costs.