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Bramesfeld, A., Wedeg?rtner, F., Elgeti, H. and Bisson, S. (2007) How does mental health care perform in respect to service users’ expectations? Evaluating inpatient and outpatient care in Germany with the WHO responsiveness concept. BMC Health Services Research, 7, 99. doi:10.1186/1472-6963-7-99

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