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Pine, B.J. and Gilmore, J.H. (1999) The Experience Economy: Work Is Theatre and Every Business a Stage. Harvard Business School Press, Boston, 23-39.

has been cited by the following article:

• TITLE: Research on the Construction of Consumption Experience Dimensions for the E-Commerce Offline Store

  AUTHORS: Xianfeng Wu, Hanmeng Tan

  KEYWORDS: E-Commerce Offline Store, New Retail, Consumption Experience

  JOURNAL NAME: Open Journal of Social Sciences, Vol.7 No.3, March 25, 2019

  ABSTRACT: Under the background of new retail, many E-commerce giants at home and abroad have started to open offline stores, and claimed to incorporate the consumption experience of offline stores into the superior future strategies. Based on the literature review and practical research methods, this paper explores the characteristics of this new E-commerce offline store which involves online and offline consumption experience features, and constructs the consumption experience dimensions belonging to the E-commerce offline store: sensory experience, emotion experience, service experience, convenience experience, interaction experience.