TITLE:
Emotional Intelligence and Quality of Working Life at Federal Institutions of Higher Education in Brazil
AUTHORS:
Ana Alice Vilas Boas, Estelle M. Morin
KEYWORDS:
QWL, EI, Professors, Work Organization
JOURNAL NAME:
Open Journal of Social Sciences,
Vol.7 No.2,
February
28,
2019
ABSTRACT: People have prioritized even more the quality of life in the most diverse places of work. Quality of Working Life (QWL) can be analyzed from some indicators and factors that help to evaluate the workplace and the people who work on it. In addition, the personal characteristics also interfere in the QWL perception level. In this context, in this article, the objective is to analyze the emotional intelligence (EI) and Quality of Working Life factors in the professors’ work at federal institutions of higher education in Brazil. The data were collected by a questionnaire composed of scales to identify some variables of individual differences and QWL factors. The survey instrument was sent via Survey Monkey to university professors from 16 federal higher education institutions in the Southeast, Midwest, and Federal District. Once downloaded, the data were analyzed using SPSS software version 21. After the analysis, it is realized that EI can be analyzed from five components: well-being, self-control, emotionality, sociability and emotions recognition. It was observed that there are significant correlations between Emotional Intelligence and QWL factors. Furthermore, there are significant relations between the life events, EI and QWL factors.