Article citationsMore>>

Gr?nroos, C. and Ravald, A. (2011) Service as Business Logic: Implications for Value Creation and Marketing. Journal of Service Management, 22, 5-22.
https://doi.org/10.1108/09564231111106893

has been cited by the following article:

• TITLE: Competitiveness Identification of Supply Chain Management Enterprises Based on DEMATEL-ANP Method

  AUTHORS: Huan Yang

  KEYWORDS: Supply Management Enterprise, DEMATEL-ANP Method, Competitiveness Identification

  JOURNAL NAME: Open Journal of Business and Management, Vol.7 No.1, December 11, 2018

  ABSTRACT: This paper analyzes the main factors of the competitiveness of supply chain management enterprises, and identified them competitiveness by DEMATEL-ANP, creating an integrated evaluation model that combines de-cision making trial and evaluation laboratory (DEMATEL) and analytic net-work process (ANP) based on the correlation between indexes. DEMATEL can verify the dependent relationship and strength of indexes. ANP can cal-culate the weight of indexes. Finally, it takes Eternal Asia Supply Chain Man-agement Enterprise as an example and calculates its competitiveness. The re-sult of the evaluation not only confirms the interrelationship of each index, also can clarify the importance of each index, which will provide a scientific basis for the supply chain management enterprises to build their competi-tiveness.