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Faisal, N. C. M., Gonzalez-Rodriguez, M., Fernandez-Lanvin, D., & Andres-Suarez, J. (2017). Web
Design Attributes in Building User Trust, Satisfaction, and Loyalty for a High Uncertainty
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https://ieeexplore.ieee.org/document/7742992
https://doi.org/10.1109/THMS.2016.2620901

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