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Bikker, J., Steenbeek, O. and Torracchi, F. (2012) The Impact of Scale, Complexity, and Service Quality on the Administrative Costs of Pension Funds: A Cross-Country Comparison. The Journal of Risk and Insurance, 79, 477-514.
https://doi.org/10.1111/j.1539-6975.2011.01439.x

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