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Wu, L.Y., Chen, K.Y., Chen, P.Y. and Cheng, S.L. (2014) Perceived Value, Transaction Cost, and Repurchase-Intention in Online Shopping: A Relational Exchange Perspective. Journal of Business Research, 67, 2768-2776.
https://doi.org/10.1016/j.jbusres.2012.09.007

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