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Van Kleef, G. A., & Côte, S. (2007). Expressing Anger in Conflict: When It Helps and When It Hurts. The Journal of Applied Psychology, 92, 1557-1569.
https://www.ncbi.nlm.nih.gov/pubmed/18020796
https://doi.org/10.1037/0021-9010.92.6.1557

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