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Wu, W.Y., Quyen, P.T.P. and Rivas, A.A.A. (2017) How E-Services Capes Affect Customer Online Shopping Intention: The Moderating Effects of Gender and Online Purchasing Experience. Information Systems and E-Business Management, 15, 689-715.
https://doi.org/10.1007/s10257-016-0323-x

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